Refund Policy
Last updated July 4, 2026
14-day money-back guarantee
If a paid plan is not what you hoped, tell us within 14 days of your first purchase and we will refund it in full. No forms, no justification needed.
Cancel anytime
You can cancel your subscription whenever you like. Your plan stays active until the end of the period you already paid for, and you will not be charged again. We do not offer partial refunds for time left in a billing period after the 14-day window.
How to request a refund
Email support@pickwize.app from the address on your account and mention the email you signed up with. We answer within two business days, and approved refunds are returned to your original payment method.
Payments are handled by Paddle
Our checkout and billing run on Paddle, our merchant of record. Your receipt comes from Paddle, and refunds are issued through them, which can take a few business days to appear on your statement depending on your bank.
A note on this page
This is a plain-language summary, not a formal legal document. If anything here is unclear, email support@pickwize.app and we will give you a straight answer.